We engage with business executives (CXOs) to transform their organizations digitally with the Salesforce.com platform. We focus on delivering scalable and outcome-oriented solutions for business.
Our dedicated, onshore team is a mix of management consultants, architects, developers and analysts. We bring decades of Big 6, industry and technology experience to solve our clients’ challenges and take advantage of their market opportunities.
Whether you’re brand new to Salesforce or need assistance enhancing and expanding your current Salesforce processes, we can help.
Here are common challenges our clients face:
Depending on the current or chosen Core Cloud, we offer functionally specific capabilities, add-on products, and relevant analytics:
Transparency | Direct Communication | Collaboration | Responsiveness | Empowerment
One of the most valuable advantages an organization can secure is an effective, well-managed information technology infrastructure, which leads to significant gains in organizational growth and efficiency. Today’s organizations are constantly facing IT risks – from security threats, to regulatory and legislative compliance issues, to system disruption. Therefore, it’s crucial that organizations provide assurance to…
What is intelligent automation? For one manufacturer, it is processing an increasing number of monthly invoices 90% faster and 100% more accurately than four full-time employees previously accomplished. For a life insurance company, it is shortening an hours-long premium calculation process by 92%, so it can now produce as many as 5,000 quotes a day….
In order to accomplish medical claims repricing for self-insured companies, SolomonEdwards helped a healthcare company build a fully automated system to manage the processing of facility and physician claims for Third Party Administrators' servicing of self-insured companies. SolomonEdwards accomplished a full business process design and prototyping of the system by utilizing a phased approach to building initial platform in five months followed by iterative projects after in 2-3-month deployment windows. While the firm built their team, SolomonEdwards provided full support of their Salesforce function and helped hire their entire IT team. This resulted in an increase from 25k claims per year to 25k claims per month without any additional processing headcount.
A global financial services organization with multiple regions and business units had three separate instances of SFDC with similar but unique data and processes. These separate platforms had no vision for Customer 360 view or automated processes. SolomonEdwards conducted a platform assessment and created a roadmap for success by consolidating three instances to one global instance of Salesforce, aligning 80% of standard processes into one common SFDC configuration. This allowed for region/BU specific requirements driven by regulation and compliance. After implementation, SolomonEdwards engaged in managed service process to improve intake and ongoing design.
This company needed an easy way for customers to apply for loans online and capture COIs, all with a commercial grade UI. It also need to be multi-lingual and multi-currency all while providing a single, holistic view of the opportunity pipeline. SolomonEdwards employed our phased approach building specific loan product solutions based on priority, 2-3-week sprints with playbacks/tweaking, UAT/training and deployment. Our solution involved process engineering and gap analysis and technical architecture assessment, which resulted in a migration from Navatar to Salesforce Sales Cloud.