WAYNE, PA and READING, UK, August 6, 2026: ActiveOps USA Inc., a global provider of Decision Intelligence software, and SolomonEdwards, a national professional services firm, today announced an alliance to help banks and financial services firms across the US capture more value from transformation and automation investments. Gartner reports that as AI adoption in banking surges, 62% of organizations are not yet seeing financial gains from it. On digital transformation more broadly, Gartner’s global CIO survey found that only 48% of digital initiatives meet or exceed their business outcome targets.
ActiveOps joins the network of technology relationships SolomonEdwards brings to its banking advisory work, pairing SolomonEdwards’ strategic, operational, technical, and regulatory expertise with ActiveOps’ Decision Intelligence platform. For SolomonEdwards and its clients, closing the transformation gap has two parts. The first is understanding what to automate in the first place, and then implementing it well. ActiveOps’ Decision Intelligence shows exactly where effort is spent across a bank’s operations, so automation targets are chosen based on where capacity is actually tied up, not guesswork or executive instinct. Most initiatives break down right here: work gets automated, but the capacity it frees up is never captured or redeployed elsewhere in the business, so the promised savings quietly evaporate.
The second part is sustainability. Once a change is made, the same platform shows whether the capacity gain is holding six months or two years later, not just on the day the program was signed off. Together, that gives SolomonEdwards and its clients a way to decide where to focus investment next, and the evidence to defend the business case long after the program is declared complete.
“Financial institutions don’t struggle to launch transformation programs. They struggle to prove the value is still there once the program wraps,” said Carissa Robb, Managing Partner, Banking & Financial Services at SolomonEdwards. “Adding ActiveOps’ data to our advisory work lets us show clients, in their own numbers, whether the change is holding well after the engagement ends.”
The alliance gives clients an ongoing, evidence-based view of where transformation and automation are actually delivering value, and where they are not. That turns value capture from a one-time event tied to a single program into a standing capability.
“Most of our industry sells transformation. Very few firms are set up to prove it delivered,” said Spencer O’Leary, Managing Director, ActiveOps USA. “SolomonEdwards has spent nearly two decades earning a seat at the table with banks across the country. Being part of that ecosystem means clients get an answer to the question that usually goes unanswered a year after the program ends: is the value still there?”
The alliance is effective immediately, and reflects a shared view that the value of transformation and automation is won or lost after the program ends, not during it. Both firms will begin working together to bring the combined offering to banking and financial services clients across the United States.
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About SolomonEdwards
SolomonEdwards is a national professional services firm, founded in 1999, offering financial, operational, and technology consulting and operations support to companies undergoing growth, change, and compliance-driven events. Its Banking & Financial Services practice, established in 2007, brings together former bankers and regulatory experts with deep knowledge of the US banking industry’s operational and regulatory issues, helping clients identify and implement solutions aligned to their specific business needs. SolomonEdwards is headquartered in Wayne, Pennsylvania, with offices across the United States. For more information, visit solomonedwards.com.
About ActiveOps
ActiveOps (LSE: AOM) is a publicly traded, global SaaS company founded in 1995 and headquartered in Reading, UK, with offices across the United States, UK, Ireland, India, South Africa, and Australia. ActiveOps provides Decision Intelligence software that helps large service organizations, including banks and financial institutions, decide where transformation will have the greatest impact, and keeps those gains from eroding over time. For more information, visit activeops.com.
