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Strengthening Operational Risk Management for a Global Systemically Important Bank (GSIB)
A Global Systemically Important Bank (GSIB) launched a multiyear, global Operational Risk Transformation Program aimed at overhauling its risk framework. The program sought to bring greater consistency across regions, improve accountability among front-line units, and leverage technology more effectively in managing operational risk. The complexity of the initiative, coupled with its global scale, demanded careful coordination, strong governance and deep subject-matter expertise.
We were engaged to provide program oversight and help drive the transformation forward. We deployed a senior project management expert with deep experience in risk and compliance to serve as a central coordinator across geographies. Acting as a bridge between regional risk managers, risk stewards and first-line control owners, our consultant ensured timely delivery of milestones and alignment with global objectives—bringing structure, visibility and accountability to the program. In addition to oversight responsibilities, we played a proactive role in launching two critical compliance initiatives—ensuring that regulatory requirements were fully understood, accurately documented and positioned for successful execution.
Our contribution enhanced transparency and execution discipline across the Operational Risk Transformation Program. With key milestones met and compliance projects underway, the bank is now better positioned to manage risk consistently across regions and maintain regulatory confidence. Our work with the bank not only supported their strategic transformation but also reinforced their operational risk posture for the long term.