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Strengthening Compliance Through Comprehensive Control Testing

Strengthening Compliance Through Comprehensive Control Testing

A leading card issuer sought to enhance its regulatory compliance through a comprehensive control testing initiative. Our client turned to us to quickly deploy skilled resources to increase the frequency and quality of requisite control testing. Our involvement enabled the bank to execute on its control testing mandate to identify process vulnerabilities.

Challenge

As financial regulations grew more complex and cybersecurity threats became more sophisticated, our bank client recognized the urgent need to reassess its internal controls and risk management practices. The goal was twofold: ensure compliance with stringent regulatory requirements from authorities such as the Federal Reserve, OCC and FINRA, while also enhancing security to protect customer data and critical banking operations.

The scale and complexity of the project presented significant challenges, however. Resource allocation was a major concern, requiring highly skilled personnel across multiple levels of the department. Additionally, the initiative required seamless coordination between IT, compliance and operations—departments with distinct priorities and workflows.

Solution

We provided the bank with experienced professionals who played key roles in executing the control testing initiative.  Our teams were involved in financial, operational and ITGC control reviews.

Testing and validation were at the heart of the project. We employed both manual and automated testing techniques, ensuring that the newly implemented controls were both effective and resilient. We also emphasized meticulous documentation and reporting throughout the initiative. Regular progress reports provided clear visibility into the control measures’ effectiveness, while comprehensive documentation ensured transparency and facilitated future audits.

Outcome

Our involvement provided the bank with skilled resources and technical expertise, ensuring that testing was executed efficiently and effectively.

The project also included recommendations for best practices pertaining to future control testing efforts. The client now benefits from continuous monitoring mechanisms, improved cross-departmental collaboration and a proactive approach to adapting to regulatory changes. By prioritizing compliance and control testing, the bank safeguarded its operations to strengthen customer trust and set a benchmark for control testing excellence in the financial sector.

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