Carissa Robb

Partner, Banking & Financial Services

Carissa serves as a Partner of our Banking & Financial Services practice. She brings deep industry expertise in digital solutions, software development, third-party risk management, bank operations, M&A, compliance and regulatory initiatives. Carissa is an expert in policy development and process optimization and digitization. She has spent her career successfully leading efforts to implement operational efficiencies and improvements in the highly regulated financial services industry. She has experience supporting these initiatives across global, national and community banks, credit unions, automotive and niche lenders, as well as Fintech.

Service Expertise

Insights

The Value of an External SME

Areas of Expertise

Banking & Financial Services Expert
Consumer, Commercial & Fintech Lending
Mergers and Acquisitions
Digital Transformations
Change Management
Business Requirements Analysis
Leadership/Training
Process Improvement
Program Management
Strategy/Technical Leadership

Previous Experience

TD Bank

Senior Vice President, Head of US Loan Servicing (Retail & Commercial)
Senior Vice President, Head of Business Process Management & Governance
Vice President, Operational Excellence & System Implementation Manager

Constant.ai/Constant Energy

President & Chief Product Officer, Board Member

Education & Certificates

University of Southern Maine, B.S. Business Administration
Wharton Executive Education, Leading Organizational Change
Villanova University, Lean Six Sigma Black Belt