Carissa Robb

Partner, Banking & Financial Services

Carissa serves as a Partner of our Banking & Financial Services practice. She brings deep industry expertise in digital solutions, software development, third-party risk management, bank operations, M&A, compliance and regulatory initiatives. Carissa is an expert in policy development and process optimization and digitization. She has spent her career successfully leading efforts to implement operational efficiencies and improvements in the highly regulated financial services industry. She has experience supporting these initiatives across global, national and community banks, credit unions, automotive and niche lenders, as well as Fintech.​


Areas of Expertise

  • Banking & Financial Services Expert
  • Consumer, Commercial & Fintech Lending
  • Mergers and Acquisitions
  • Digital Transformations
  • Change Management 
  • Business Requirements Analysis 
  • Leadership/Training 
  • Process Improvement 
  • Program Management 
  • Strategy/Technical Leadership

Previous Experience

TD Bank

  • Senior Vice President, Head of US Loan Servicing (Retail & Commercial)
  • Senior Vice President, Head of Business Process Management & Governance 
  • Vice President, Operational Excellence & System Implementation Manager Energy

  • ​President & Chief Product Officer, Board Member

Education & Certificates

  • University of Southern Maine, B.S. Business Administration
  • Wharton Executive Education, Leading Organizational Change
  • Villanova University, Lean Six Sigma Black Belt
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