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A family-owned entity, responsible for managing the financial operations of private trusts and multiple family-owned business entities, struggled with an underutilized Microsoft Business Central ERP system. Transactions were bypassing the system’s subledger features, recorded instead through manual journal uploads. This ad-hoc approach created challenges in financial visibility, audit readiness and reporting. Additionally, incomplete implementation of an instance by a previous employee left gaps in the system configuration, exacerbating inefficiencies. Internal resource constraints and stringent privacy requirements for sensitive data further complicated the situation.
Our intervention began with a comprehensive discovery process to evaluate the existing system configuration and understand their accounting and reporting requirements. Key steps included:
The advisory support extended to harmonizing the chart of accounts across related entities and ensuring that reporting structures supported both management and regulatory needs.
Through targeted technical and advisory support, the client avoided an expensive ERP reimplementation, opting instead for strategic adjustments to their existing system. These changes addressed reporting gaps, enhanced compliance and streamlined data management processes. The ongoing project, supported by embedded resources from our team, continues to work with the client to stabilize their operations and safeguard data privacy